FAQs

  • What is an Escape Room?

An Escape Room (or Escape Game) is a live-action game starring you and your friends as you solve puzzles and challenges to complete the mission and Escape!

  • Are reservations required?

While reservations are not required they are strongly recommended. Escape rooms are a reservation-oriented business and walk-ins may not always have an open room to do. Please visit the booking section of our website to make your reservation or give us a call and we will help book your time slot.

  • Any tips for new escapers?

Yes! There are a lot of tips we could give you but to keep it simple, here are three helpful things that we think you should remember:
1. Share - talk to your team and share what you're holding or looking at, where you found it, and listen to them. They may be holding the key to your lock!
2. Swap jobs - If you're stuck on a particular puzzle, try trading with someone. A fresh perspective can really help!
3. Talk it out - some puzzles are harder than others. If you feel like you are really stuck, try talking through all the information you have out loud with the group and try to organize the information you have, where you found it and what you could be overlooking.

Click here for more tips!

  • Corporate Events and Birthday parties

We offer a large conference room equipped with audio and video monitoring of the games so that management can watch their team and see how they work together and communicate to solve the challenges they are faced with. We offer group rates based on the size of the group, along with access to the conference/game lounge. For conference or birthday parties please contact us by phone or through our contact us page for pricing and to ensure your booking will be a private event.

  • Can I reschedule or receive a refund?

We do not offer refunds but would be happy to reschedule a booking to another day with 24 hours notice.

  • Will we be grouped with other players?

If your team does not fill an entire time slot there is a chance that there will be other people in the room with your group. If you would like to ensure this doesn't happen you will have to book all of the slots or call us in advance to discuss other options for private booking.

  • Can I take pictures inside the room?

Photographs and video recording are not permitted in the rooms. We put a lot of time and effort into creating and designing the rooms, so we don't want to spoil anything for other players!

  • Where are you located?

We are located at 1800 Sandy Plains Industrial Parkway Suite 320, Marietta GA, 30066 right off the Canton Connector and very close to I75.

  • What time should I arrive?

The time you are booked for is the time that the games starts. Please arrive 15 minutes before your game to go over the details of the experience. Additionally, pre-filling your waivers HERE before you arrive will ensure a timely game start.

  • Can children do the rooms?

All of our experiences are kid friendly and we offer a child-specific room for those with younger kids who would like to attempt a room on their own! Families with young children under 10 may call with any questions before booking. Children under 14 must be accompanied by an adult.

  • Are we really locked in a room?

Some of our doors are locked or have some sort of puzzle in order to escape/move on but there will always be an emergency release button on room exits that are actually locked and plenty of emergency exits.

  • How big are the rooms?

Our experiences range in size with The Cells being the largest escape room at a little over 1220 sq. ft.

  • Are the rooms scary?

None of our experiences are built with the goal of scaring anyone so we don't do jump scares, really loud noises, strobe lights etc. We also offer a children's escape room - The Kings Treasure which is designed specially for our younger guests.

  • What happens if I'm late?

Our experiences are reservation based so we need to keep our schedule moving. If you arrive late you will have less time in your game. We recommend arriving at least 10 minutes before the start time to ensure this does not happen. Missed reservations will not be refunded.

  • What can/should I bring in?

Comfortable clothes and shoes recommended, you do not need anything else. Phones are allowed but videos/pictures will be prohibited. We do not allow tools or other outside objects in the room as they are not necessary and can cause safety issues.

  • Can we bring a group of friends and book the event room without doing an escape room?

Our game/event room can be booked by itself so long as there are not any parties or corporate groups booked. We have TV and gaming consoles along with board games ready to be played. Just give us a call to discuss!

  • Restrictions?

1. We do not allow visibly drunk players into our escape rooms as this can be a hazard to you, our props, and other guests.
2.Handicap Accessibility - Depending on your specific disability, some of our experiences are handicap accessible so please call beforehand if you need special assistance.
3. Parties with babies or small children must book a private experience.

  • Do rooms require climbing or strenuous physical activity?

Nope. Please don't climb on anything inside the rooms.

  • Actors in our rooms?

At this time we do not have any experiences with live actors.

  • Are there any rules we should know about?

Yep! Here's a handy graphic for you!

Escape Room Rules

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